Assistance with flight search
Get helpful information about flight search. Review search options, itinerary details, changes, cancellations, baggage, and general conditions before confirming a travel request.
For help with a booking, call +56 73 256 5901 to review travel alternatives, availability, and general conditions.
Travel booking help
Before proceeding with a booking or inquiry, gather the key details:
- Search for flight search and compare available alternatives
- Review routes, schedules, connections, and passenger details
- Guidance on baggage, changes, cancellations, and fare rules
- Support with existing itineraries, confirmations, and next steps
- General information for travel, routes, and international connections
Before confirming a booking
Check names, dates, origin, destination, airports, connections, baggage, taxes, fees, and the final price before approving any booking.
Conditions may vary by provider, route, season, and fare type. Always review the applicable rules before confirming.
Tips for travel inquiries
Having your information ready makes support faster and clearer:
- Prepare your origin, destination, possible dates, and number of passengers.
- Have your booking code ready if you already have a confirmed purchase.
- Review documents, entry requirements, and contact details.
- Compare nearby dates if you are flexible.
- Keep emails, receipts, and itineraries for future inquiries.
Travel booking changes
Change availability depends on the fare, airline, dates, booked services, and rules associated with the booking. Some itineraries allow date or detail changes after paying a fare difference or service fee, while others may be restricted.
Always review the updated price, provider conditions, and any fees before approving a change.
Travel cancellations
Cancellation options depend on the ticket type, airline, provider, request date, and conditions accepted at booking. Some purchases may allow a refund, others future credit, and others may be nonrefundable.
Before sending a request, review penalties, processing times, credit conditions, and no-show rules.
Refunds and travel credits
Refund timing may vary by provider, payment processor, bank, and original payment method. Travel credits may have expiration dates, usage windows, route limitations, or specific requirements.
Keep confirmation emails, receipts, and itinerary records so the support team can review your request more easily.
How to check your trip status
For current schedules, gate changes, delays, cancellations, check-in, or boarding requirements, use your confirmation information and also check with the operating airline or relevant provider.
For questions about flight search, call +56 73 256 5901 for help reviewing details, provider rules, and available options.